Shipping policy

Shipping Policy – Dubs Africa’s Basket

Thank you for shopping with Dubs Africa’s Basket. All of our products are made to order and fulfilled by our trusted production partners.

Processing Time
Orders are typically processed within 2–5 business days. Because each item is made to order, production begins after your purchase is confirmed.

Shipping Time
Once shipped, delivery typically takes:

- United States: 3–7 business days
  Delivery times may vary depending on location, demand, and carrier delays.

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor delivery progress.

Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us. We will work with the shipping carrier to resolve the issue and may offer a replacement when appropriate.

Multiple Items
Orders containing multiple items may arrive in separate packages depending on fulfillment locations.

Contact Us
For shipping-related questions, please use the Contact page on our website. We aim to respond within 24–48 hours.

Thank you for shopping with Dubs Africa’s Basket.