Terms of service

Terms of Service

This website is operated by Dubs Africa’s Basket. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Use of Website
By using this site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree not to use our products or services for any unlawful purpose or in violation of any United States laws.

Products
All products are made to order. Because items are custom-produced, we do not guarantee that products can be returned unless defective or incorrect. Minor variations in color or design may occur.

Pricing and Payments
All prices are listed in U.S. Dollars (USD). We reserve the right to change prices at any time. Payment is required at checkout before order processing begins.

We accept major payment methods supported by our checkout provider.

Order Acceptance
We reserve the right to refuse or cancel any order for reasons including:

- Suspected fraud
- Incorrect pricing
- Stock or production issues
- Incomplete customer information

If your order is canceled, you will be notified and refunded.

Shipping – United States Only
We currently ship within the United States. Delivery times are estimates and may vary due to carrier delays, holidays, or weather conditions.

We are not responsible for:

- Delays caused by shipping carriers
- Incorrect addresses entered at checkout
- Packages marked delivered by the carrier

Returns and Refunds
Because items are made to order, we only accept refunds or replacements for:

- Damaged items
- Defective products
- Incorrect items received

Customers must contact us within 7 days of delivery with photo proof.

Limitation of Liability
To the fullest extent permitted by United States law, Dubs Africa’s Basket shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law
These Terms of Service and any disputes shall be governed by and interpreted in accordance with the laws of the United States.

Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will take effect immediately upon posting.

Contact Information
For questions regarding these Terms of Service, please contact us through our website Contact page. We aim to respond within 24–48 hours.

Thank you for shopping with Dubs Africa’s Basket.